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Не работает IVR блок Info в SMG200 на h323 транке

ECSS-10, TAU.IP, SMG, RG
Waso
Сообщения: 8
Зарегистрирован: 04 апр 2011 15:09
Reputation: 0
Откуда: IRQtsk

Не работает IVR блок Info в SMG200 на h323 транке

Сообщение Waso » 27 ноя 2020 10:59

Добрый день.
Тестируем ваше оборудование и при работе с IVR вылез непонятный казус.
IVR простейший: Ring->Info->Dial
И при вызове номера IVR с h323 транка разговор начинается, но в трубке тишина и последующий Dial не проходит. Все это отбивается по таймауту через минуту.
Ниже PBX PSTN трассировка (уровни трассировок стоят в 99 на "Вызовы", H.323 и IVR). При звонке с SIP транка и внутреннего номера такого не происходит.

P.S. Системное инфо:

Код: Выделить всё

Программное обеспечение:
Версия ПО    V.3.18.0.3977 200/PBX/H323/VAS/REC/IVR Build: Sep 11 2020 18:41:34
Версия SIP-адаптера    3.18.0.67
IVR модуль    0.0.0.8642.079494
 
Заводские параметры:
Модель    SMG-200
Ревизия    1V3
Серийный номер    VI55000470
MAC адрес    E0:D9:E3:98:6C:6D
 
Лицензии:
SMG-PBX (100)
SMG-H323
SMG-VAS
SMG-REC
SMG-IVR


Код: Выделить всё

SMG-200. 1V3 SN: VI55000470 Software Version: V.3.18.0.3977 200/PBX/H323/VAS/REC/IVR Build: Sep 11 2020 18:41:34
Log started at: 11:41:07.158006 27/11/20
Trace levels:
         alarm   - 01
         calls   - 99
         isup    - 01
         q931    - 01
         sipt    - 01
         rtp     - 01
         msp     - 00
         radius  - 01
         h323    - 99
         ivr     - 99
         fxs/fxo - 01
  11:41:08.864158  [INFO]  pbx-ipc H323: RX (170)
  11:41:08.864208  [INFO]         01 01 02 00 4E 00 03 02 00 01 00 04 04 00 F6 CA ....N...........
  11:41:08.864219  [INFO]         A8 C0 05 02 00 B8 06 06 04 00 00 00 00 00 07 02 ................
  11:41:08.864229  [INFO]         00 00 00 0A 39 00 01 01 00 00 00 00 00 00 00 00 ....9...........
  11:41:08.864238  [INFO]         00 04 00 00 00 33 39 31 31 00 00 00 00 00 00 00 .....3911.......
  11:41:08.864246  [INFO]         00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
  11:41:08.864255  [INFO]         00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 0C ................
  11:41:08.864263  [INFO]         39 00 01 00 02 31 00 00 00 00 00 00 00 04 00 00 9....1..........
  11:41:08.864271  [INFO]         00 33 32 32 35 00 00 00 00 00 00 00 00 00 00 00 .3225...........
  11:41:08.864279  [INFO]         00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
  11:41:08.864287  [INFO]         00 00 00 00 00 00 00 00 00 00 00 21 01 00 10 18 ...........!....
  11:41:08.864295  [INFO]         08 00 42 61 6C 6B 61 6E 6F 76                   ..Balkanov
  11:41:08.864306  [INFO]  PBXIPC-H323. RX. seize
  11:41:08.864314  [INFO]        # callref 004e
  11:41:08.864323  [INFO]        # trunkID 01
  11:41:08.864333  [INFO]        # ipaddr 192.168.202.246
  11:41:08.864341  [INFO]        # port 1720
  11:41:08.864351  [INFO]        # local-ipaddr 0.0.0.0
  11:41:08.864359  [INFO]        # local-port 0
  11:41:08.864368  [INFO]        # cdpn <3911> (4) cat 00 <unknown> <unknown>
  11:41:08.864377  [INFO]        # cgpn <3225> (4) cat 0x31 <national> <unknown>
  11:41:08.864387  [INFO]        # BearerCapability (16)
  11:41:08.864395  [INFO]        # Display name 'Balkanov'
  11:41:08.864404  [INFO]  H323. Got message 'seize' len [170]
  11:41:08.864436  [INFO]  H323. got msg [1] len 170
  11:41:08.864455  [INFO]  H323. Process message 'seize'
  11:41:08.864487  [INFO]  H323: get intarface by IP count [2]. search: [192.168.202.246:0] [0]
  11:41:08.864499  [INFO]  H323: get intarface by IP intf[0]. ip:port [192.168.202.246:1720] [0]
  11:41:08.864509  [INFO]  H323: get intarface by IP got [0]
  11:41:08.864524  [INFO] [C0000CE] H323. Callref 004e. Incoming seize mode:
  11:41:08.864524  [INFO] [C0000CE]          # source host <192.168.202.246:1720> Balkanov
  11:41:08.864524  [INFO] [C0000CE]          # Port H323:004e. Intf: 0.
  11:41:08.864524  [INFO] [C0000CE]          # Category 0x31 (49).
  11:41:08.864524  [INFO] [C0000CE]          # Calling <3225> Called <3911>
  11:41:08.864524  [INFO] [C0000CE]          # cplt=y; pres=allow; nature=not subscriber.
  11:41:08.864537  [INFO] [C0000CE] H323. Callref 004e. Interface 0
  11:41:08.864548  [INFO]  H323. Interface[00]. Max-active[0], curr-active[1]
  11:41:08.864564  [INFO] [C0000CE] Port H323:004e. Set   cdr-time for: setup
  11:41:08.864582  [INFO] [C0000CE] Port H323:004e. Setup   time-stamp: 11:41:08.199 IRKT Fri Nov 27 2020
  11:41:08.864600  [INFO] [C0000CE] Port H323:004e. Seize (v-chan:-1, TG:00). Cld:'<none>'(0). (Trunk) . Clg-len: 4. clg-set: y. COS: -1. Pwd=00. RADIUS=-1
  11:41:08.864614  [INFO] [C0000CE] Port H323:004e. ModTable in [-1:-1], out [-1:-1], out redir:orig [-1:-1]
  11:41:08.864628  [INFO] [C0000CE] Port H323:004e. CgPN: <3225>(4) <set> <national> <no-change> <allowed> <not verified>. cat [1]. ss7 [0x00:0x00]
  11:41:08.864642  [INFO] [C0000CE] Port H323:004e. Calling number: 3225
  11:41:08.864654  [INFO] [C0000CE] Port H323:004e. Calling Info (pres allowed): <3225>. <Category=1>
  11:41:08.864665  [INFO] [C0000CE] Port H323:004e. CgPN: <3225>(4) <set> <national> <no-change> <allowed> <not verified>. cat [1]. ss7 [0x00:0x00]
  11:41:08.864677  [INFO] [C0000CE] Port H323:004e. Set state 'In-Dial'
  11:41:08.864714  [INFO] [C0000CE] Port H323:004e. Active call count [02]
  11:41:08.864795  [INFO] [C0000CE] SConn[0059]: allocated with <192.168.111.138:20690> for Port H323:004e
  11:41:08.864811  [INFO] [C0000CE] Port H323:004e. Set new IP-conn [0059]
  11:41:08.864822  [INFO] [C0000CE] Port H323:004e. Created IP-conn [0059]
  11:41:08.864833  [INFO] [C0000CE] SConn[0059]: set network interface in state 'None'. IP <192.168.111.138>. net-dev [0]
  11:41:08.864877  [INFO] [C0000CE] SConn[0059]: Get media-info <192.168.111.138:20690>
  11:41:08.864891  [INFO] [C0000CE] H323. Callref 004e. IP-conn [0059] created
  11:41:08.864903  [INFO] [C0000CE] H323. Callref 004e. Set display name (from coding 'avaya'): 'Balkanov'(8)
  11:41:08.864916  [INFO] [C0000CE] Port H323:004e. Set CallerId: 'Balkanov' (8). Peer -. Not linked
  11:41:08.864926  [INFO] [C0000CE] H323. Callref 004e. Incoming seize - PLAN 0. COS 0
  11:41:08.864941  [INFO] [C0000CE] Port H323:004e. Dial In (in=04, need rm=0): <3><9><1><1>
  11:41:08.864959  [INFO] [C0000CE] Port H323:004e. In Digit 4 sym: called buf <3911>
  11:41:08.864968  [INFO] [C0000CE] Port H323:004e. Dial buf <3911>(4)
  11:41:08.864977  [INFO] [C0000CE] H323. Interface[00]. Callref 004e. Inc active[1].
  11:41:08.864986  [INFO] [C0000CE] H323. Interface[00]. Max-active[0], curr-active[2]
  11:41:08.864996  [INFO] [C0000CE] H323. Callref 004e. Prepare media with mode 'audio'
  11:41:08.865005  [INFO] [C0000CE] H323. Callref 004e. Prepare Audio Media.
  11:41:08.865015  [INFO] [C0000CE] H323. Callref 004e. New state 'H323_PRESENTED'
  11:41:08.865025  [INFO] [C0000CE] H323. Callref 004e. Send proceeding
  11:41:08.865035  [INFO]  pbx-ipc H323: TX (163)
  11:41:08.865044  [INFO]         02 01 02 00 4E 00 1E 04 00 8A 6F A8 C0 1F 02 00 ....N.....o.....
  11:41:08.865053  [INFO]         D2 50 20 8E 00 01 00 00 00 8A 6F A8 C0 00 00 00 .P .......o.....
  11:41:08.865061  [INFO]         00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
  11:41:08.865069  [INFO]         00 00 00 D2 50 00 00 00 00 00 00 00 00 00 00 00 ....P...........
  11:41:08.865077  [INFO]         00 00 00 00 00 00 00 00 00 FF FF FF FF FF FF 00 ................
  11:41:08.865084  [INFO]         00 14 FF 00 00 FF 00 00 00 FF FF 03 00 01 00 03 ................
  11:41:08.865092  [INFO]         00 01 08 14 02 00 00 00 00 00 00 00 00 00 00 00 ................
  11:41:08.865100  [INFO]         00 00 00 00 00 00 00 01 00 14 01 00 00 00 00 00 ................
  11:41:08.865107  [INFO]         00 00 00 00 00 00 00 00 00 00 00 00 00 01 12 14 ................
  11:41:08.865115  [INFO]         03 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
  11:41:08.865122  [INFO]         00 00 00                                        ...
  11:41:08.865131  [INFO]  PBXIPC-H323. TX. proceeding
  11:41:08.865139  [INFO]        # callref 004e
  11:41:08.865148  [INFO]        # media-ipaddr 192.168.111.138
  11:41:08.865156  [INFO]        # media-port 20690
  11:41:08.865165  [INFO]        # codec list size (3)
  11:41:08.865173  [INFO]        # # G711.A PT 8, ptime 20
  11:41:08.865182  [INFO]        # # G711.U PT 0, ptime 20
  11:41:08.865190  [INFO]        # # G729.A PT 18, ptime 20
  11:41:08.865218  [INFO] [C0000CE] Port H323:004e. Dial In (in=01, need rm=0): [.]
  11:41:08.865230  [INFO] [C0000CE] Port H323:004e. In Digit 1 sym: called buf <3911.>
  11:41:08.865240  [INFO] [C0000CE] Port H323:004e. Dial buf <3911>(4)
  11:41:08.865251  [INFO] [C0000CE] Port H323:004e. Dial Proc (state In-Dial): PLAN 0, <3911.> (called len 05) Compl.
  11:41:08.865263  [INFO] [C0000CE] Port H323:004e. Incoming ModTable: [-1:-1]
  11:41:08.865272  [INFO] [C0000CE] Port H323:004e. Incoming modifiers CdPN [-1:-1], CgPN [-1:-1]
  11:41:08.865284  [INFO] [C0000CE] Port H323:004e. Search route (+abonent). Mode: 'calling'. Num: <3225>(4).# Complete
  11:41:08.865310  [INFO] [C0000CE] Port H323:004e. Search route. Result: route not found. res (-1)
  11:41:08.865324  [INFO] [C0000CE] Port H323:004e. Search route (+abonent). Mode: 'called'. Num: <3911.>(5).# Complete
  11:41:08.865381  [INFO] [C0000CE] Port H323:004e. Search route. User-service data search
  11:41:08.865397  [INFO] [C0000CE] Port H323:004e. Search route. User-service data not found
  11:41:08.865408  [INFO] [C0000CE] Port H323:004e. Search route. Result: found route to prefix[54]. res (4)
  11:41:08.865417  [INFO] [C0000CE] Port H323:004e. Proc route-search result [4]
  11:41:08.865428  [INFO] [C0000CE] Port H323:004e. Process route to prefix [54].
  11:41:08.865440  [INFO] [C0000CE] Port H323:004e. Prefix 54: type 'IVR.SCENARIO', idx=0
  11:41:08.865455  [INFO]  IVR. Callref 0025. State changed: 'null_state' -> 'allocated'
  11:41:08.865470  [INFO] [C0000CE] SRV. Callref 0038. out-Seize from port H323:004e.
  11:41:08.865484  [INFO] [C0000CE] Port SRVC:0038. Set parent H323:004e
  11:41:08.865495  [INFO] [C0000CE] Port SRVC:0038. Set UniqueTag: '1400004e 5fc07554 6bcc04c9 1915976f'
  11:41:08.865505  [INFO] [C0000CE] Port SRVC:0038. loc 1, trunk-loc 0. peer-loc 0, peer-tunk-loc: 0
  11:41:08.865515  [INFO] [C0000CE] Port H323:004e. loc 0, trunk-loc 0. peer-loc 1, peer-tunk-loc: 0
  11:41:08.867564  [INFO] [C0000CE] Port SRVC:0038. Set   cdr-time for: setup
  11:41:08.867580  [INFO] [C0000CE] Port SRVC:0038. Setup   time-stamp: 11:41:08.202 IRKT Fri Nov 27 2020
  11:41:08.867591  [INFO] [C0000CE] Port SRVC:0038. Set CallerId-Peer: 'Balkanov' (8).
  11:41:08.867601  [INFO] [C0000CE] Port H323:004e. Set CallerId-Peer: '-none-' (0).
  11:41:08.867611  [INFO] [C0000CE] SRV. Callref 0038.  CgPN: <3225>(4) <set> <national> <no-change> <allowed> <not verified>. cat [1]
  11:41:08.867623  [INFO] [C0000CE] Port SRVC:0038. Setup Ack (peer=H323:004e)
  11:41:08.867633  [INFO] [C0000CE] Port SRVC:0038. Set state 'Out-Dial'
  11:41:08.867644  [INFO] [C0000CE] Port H323:004e. Setup Acked in state In-Dial. (peer=SRVC:0038)
  11:41:08.867653  [INFO] [C0000CE] Port SRVC:0038. Set state 'Service-Dial'
  11:41:08.867663  [INFO] [C0000CE] Port SRVC:0038. Set   cdr-time for: setup
  11:41:08.867675  [INFO] [C0000CE] Port SRVC:0038. Setup   time-stamp: 11:41:08.202 IRKT Fri Nov 27 2020
  11:41:08.867685  [INFO] [C0000CE] SRV. Callref 0038. New state 'SRV_PRESENTED'
  11:41:08.867695  [INFO] [C0000CE] SRV. Callref 0038. Set IVR ref [0025]
  11:41:08.867705  [INFO] [C0000CE] Port SRVC:0038. Set state 'Wait-Num'
  11:41:08.867715  [INFO] [C0000CE] Port SRVC:0038. Query Next Digit [core/ivr.c:3330]
  11:41:08.867726  [INFO] [C0000CE] Port SRVC:0038. Query Next Digit - peer H323:004e (next.digit=n). Called len 05, proceed 00
  11:41:08.867736  [INFO] [C0000CE] Port SRVC:0038. Dial Out=3 (loc)
  11:41:08.867746  [INFO] [C0000CE] Port SRVC:0038. Check out-called-modify: '3'(1). ModTable[-1], CldMod[-1:-1]
  11:41:08.867776  [INFO] [C0000CE] SRV. Callref 0038. Dial 3
  11:41:08.867788  [INFO] [C0000CE] Port SRVC:0038. Dial Out: called len 00, append 01 (max digit 40)
  11:41:08.867799  [INFO] [C0000CE] Port SRVC:0038. Query Next Digit [core/service_port.c:8261]
  11:41:08.867810  [INFO] [C0000CE] Port SRVC:0038. Query Next Digit - peer H323:004e (next.digit=n). Called len 05, proceed 01
  11:41:08.867819  [INFO] [C0000CE] Port SRVC:0038. Dial Out=9 (loc)
  11:41:08.867828  [INFO] [C0000CE] SRV. Callref 0038. Dial 9
  11:41:08.867837  [INFO] [C0000CE] Port SRVC:0038. Dial Out: called len 01, append 01 (max digit 40)
  11:41:08.867848  [INFO] [C0000CE] Port SRVC:0038. Query Next Digit [core/service_port.c:8261]
  11:41:08.867858  [INFO] [C0000CE] Port SRVC:0038. Query Next Digit - peer H323:004e (next.digit=n). Called len 05, proceed 02
  11:41:08.867867  [INFO] [C0000CE] Port SRVC:0038. Dial Out=1 (loc)
  11:41:08.867876  [INFO] [C0000CE] SRV. Callref 0038. Dial 1
  11:41:08.867885  [INFO] [C0000CE] Port SRVC:0038. Dial Out: called len 02, append 01 (max digit 40)
  11:41:08.867895  [INFO] [C0000CE] Port SRVC:0038. Query Next Digit [core/service_port.c:8261]
  11:41:08.867905  [INFO] [C0000CE] Port SRVC:0038. Query Next Digit - peer H323:004e (next.digit=n). Called len 05, proceed 03
  11:41:08.867926  [INFO] [C0000CE] Port SRVC:0038. Dial Out=1. (loc)
  11:41:08.867937  [INFO] [C0000CE] SRV. Callref 0038. Dial 1.
  11:41:08.867946  [INFO] [C0000CE] Port SRVC:0038. Dial Out: called len 03, append 02 (max digit 40)
  11:41:08.867956  [INFO] [C0000CE] Port SRVC:0038. Dial Out: 'End_of_Dial' digit/stop dial
  11:41:08.867967  [INFO]  IVR. Try find IVRScenario1 in /mnt/sdb1/ivr_scenario
  11:41:08.868055  [INFO]  IVR. Script found. Full path: /mnt/sdb1/ivr_scenario/IVRScenario1
  11:41:08.868071  [INFO]  IVR. Callref 0025. Mapped on SRVC:0038 (Peer H323:004e) loop 0
  11:41:08.868083  [INFO]  ZMQ. TX Callref 0025. Try send 'Seize'
  11:41:08.868102  [INFO]  ASN. Added 'Seize' to message body
  11:41:08.868120  [INFO]  Basic message params:
  11:41:08.868120  [INFO]               version:  . . . . . . . 1
  11:41:08.868120  [INFO]               appSessionID  . . . . .
  11:41:08.868120  [INFO]               swSessionID:  . . . . . 37
  11:41:08.868120  [INFO]               body: . . . . . . . . . Seize
  11:41:08.868120  [INFO]               BASIC params:
  11:41:08.868120  [INFO]               applicationCfg: . . . . /mnt/sdb1/ivr_scenario/IVRScenario1
  11:41:08.868120  [INFO]               vatsId: . . . . . . . . no_vats
  11:41:08.868120  [INFO]               applicationId:  . . . . 0
  11:41:08.868120  [INFO]               timestamp:  . . . . . . 1606.448468.0
  11:41:08.868120  [INFO]               cdpn: . . . . . . . . .
  11:41:08.868120  [INFO]                  nai: . . . . . . . . 2
  11:41:08.868120  [INFO]                  npi: . . . . . . . . 0
  11:41:08.868120  [INFO]                  inn: . . . . . . . . 0
  11:41:08.868120  [INFO]                  address: . . . . . . 3911
  11:41:08.868120  [INFO]               OPTIONAL params:
  11:41:08.868120  [INFO]               cgpn: . . . . . . . . .
  11:41:08.868120  [INFO]                  nai: . . . . . . . . 2
  11:41:08.868120  [INFO]                  screening: . . . . . 0
  11:41:08.868120  [INFO]                  apri:  . . . . . . . 0
  11:41:08.868120  [INFO]                  npi: . . . . . . . . 0
  11:41:08.868120  [INFO]                  ni:  . . . . . . . . 0
  11:41:08.868120  [INFO]                  address: . . . . . . 3225
  11:41:08.868120  [INFO]                  displayName: . . . . Balkanov
  11:41:08.868120  [INFO]               callRef:  . . . . . . . no
  11:41:08.868120  [INFO]               category: . . . . . . . 10
  11:41:08.868120  [INFO]               numberPlan: . . . . . . 0
  11:41:08.868120  [INFO]               tgId: . . . . . . . . . no
  11:41:08.868120  [INFO]               originalCDPN: . . . . . no
  11:41:08.868120  [INFO]               genericNumber:  . . . . no
  11:41:08.868120  [INFO]               redirectingNumber:  . . no
  11:41:08.868120  [INFO]               redirectionInformation: no
  11:41:08.868120  [INFO]               callingAccess:  . . . . 255
  11:41:08.868120  [INFO]               fci . . . . . . . . . . no
  11:41:08.868120  [INFO]               usi . . . . . . . . . . no
  11:41:08.868120  [INFO]               uti . . . . . . . . . . no
  11:41:08.868120  [INFO]               tmr . . . . . . . . . . 3
  11:41:08.868120  [INFO]               noCDR . . . . . . . . . no
  11:41:08.868120  [INFO]               detached  . . . . . . . no
  11:41:08.868120  [INFO]               toLog . . . . . . . . . no
  11:41:08.868120  [INFO]               loop count  . . . . . . 1
  11:41:08.868120  [INFO]               textID  . . . . . . . . 1400004e 5fc07554 6bcc04c9 1915976f
  11:41:08.868266  [INFO]  ZMQ. Callref 0025. State changed: 'disconnected' -> 'wait connection'
  11:41:08.868278  [INFO]  ZMQ. Callref 0025. New session added
  11:41:08.870393  [INFO]  IVR. Callref 0025. State changed: 'allocated' -> 'new'
  11:41:08.870415  [INFO] [C0000CE] Port H323:004e. Prefix linked. Called len 05, proceed 05. (IVR-call)
  11:41:08.870426  [INFO] [C0000CE] Port H323:004e. Proc route-complete result [0]
  11:41:08.870436  [INFO] [C0000CE] Port H323:004e. Proc number-analiz result [0]
  11:41:08.870447  [INFO]  H323. Process message 'seize' result [0]
  11:41:08.871359  [INFO]  Basic message params:
  11:41:08.871359  [INFO]               version:  . . . . . . . 1
  11:41:08.871359  [INFO]               appSessionID  . . . . . 05b50e6e565c1533
  11:41:08.871359  [INFO]               swSessionID:  . . . . . 37
  11:41:08.871359  [INFO]               body: . . . . . . . . . Progress
  11:41:08.871359  [INFO]               BASIC params:
  11:41:08.871359  [INFO]               event . . . . . . . . . 2
  11:41:08.871359  [INFO]               presentation  . . . . . 0
  11:41:08.871359  [INFO]               timestamp . . . . . . . 1606.448468.870975
  11:41:08.871359  [INFO]               OPTIONAL params:
  11:41:08.871359  [INFO]               state . . . . . . . . . no
  11:41:08.871359  [INFO]               cause . . . . . . . . . no
  11:41:08.871359  [INFO]               descript  . . . . . . . no
  11:41:08.871359  [INFO]               obci  . . . . . . . . . no
  11:41:08.871359  [INFO]               gnotification . . . . . no
  11:41:08.871359  [INFO]               redirectionNumber . . . no
  11:41:08.871359  [INFO]               redirectionRestInd  . . no
  11:41:08.871359  [INFO]               callDiversion . . . . . no
  11:41:08.871359  [INFO]               callTransferNumber  . . no
  11:41:08.871359  [INFO]               detect  . . . . . . . . no
  11:41:08.871359  [INFO]               collectedInfo . . . . . no
  11:41:08.871359  [INFO]               play  . . . . . . . . . no
  11:41:08.871359  [INFO]               record  . . . . . . . . no
  11:41:08.871359  [INFO]               noCDR . . . . . . . . . no
  11:41:08.871359  [INFO]               bridge  . . . . . . . . no
  11:41:08.871359  [INFO]               detached  . . . . . . . no
  11:41:08.871359  [INFO]               toLog . . . . . . . . . no
  11:41:08.871419  [INFO]  ZMQ. RX Callref 0025. Message 'Progress'
  11:41:08.871435  [INFO]  ZMQ. Callref 0025. Mapped to '05b50e6e565c1533'
  11:41:08.871444  [INFO]  ZMQ. Callref 0025. State changed: 'wait connection' -> 'connected'
  11:41:08.873469  [INFO]  Basic message params:
  11:41:08.873469  [INFO]               version:  . . . . . . . 1
  11:41:08.873469  [INFO]               appSessionID  . . . . . 05b50e6e565c1533
  11:41:08.873469  [INFO]               swSessionID:  . . . . . 37
  11:41:08.873469  [INFO]               body: . . . . . . . . . Progress
  11:41:08.873469  [INFO]               BASIC params:
  11:41:08.873469  [INFO]               event . . . . . . . . . 2
  11:41:08.873469  [INFO]               presentation  . . . . . 0
  11:41:08.873469  [INFO]               timestamp . . . . . . . 1606.448468.872639
  11:41:08.873469  [INFO]               OPTIONAL params:
  11:41:08.873469  [INFO]               state . . . . . . . . . no
  11:41:08.873469  [INFO]               cause . . . . . . . . . no
  11:41:08.873469  [INFO]               descript  . . . . . . . no
  11:41:08.873469  [INFO]               obci  . . . . . . . . . 1
  11:41:08.873469  [INFO]               gnotification . . . . . no
  11:41:08.873469  [INFO]               redirectionNumber . . . no
  11:41:08.873469  [INFO]               redirectionRestInd  . . no
  11:41:08.873469  [INFO]               callDiversion . . . . . no
  11:41:08.873469  [INFO]               callTransferNumber  . . no
  11:41:08.873469  [INFO]               detect  . . . . . . . . no
  11:41:08.873469  [INFO]               collectedInfo . . . . . no
  11:41:08.873469  [INFO]               play  . . . . . . . . .
  11:41:08.873469  [INFO]                  file:  . . . . . . . 1-1606379273.wav
  11:41:08.873469  [INFO]                  bargein: . . . . . . 0
  11:41:08.873469  [INFO]                  repeatCount: . . . . 1
  11:41:08.873469  [INFO]               record  . . . . . . . . no
  11:41:08.873469  [INFO]               noCDR . . . . . . . . . no
  11:41:08.873469  [INFO]               bridge  . . . . . . . . no
  11:41:08.873469  [INFO]               detached  . . . . . . . no
  11:41:08.873469  [INFO]               toLog . . . . . . . . . no
  11:41:08.873511  [INFO]  ZMQ. RX Callref 0025. Message 'Progress'
  11:41:08.873525  [INFO] [C0000CE] Port SRVC:0038. Set in-band indication flag
  11:41:08.873536  [INFO] [C0000CE] Port SRVC:0038. Stop Dial, reason 'complete'
  11:41:08.873548  [INFO] [C0000CE] Port H323:004e. Send 'End of Dial' to incoming call
  11:41:08.873558  [INFO] [C0000CE] H323. Callref 004e. EndDial from peer (condition for call proceeding reached)
  11:41:08.873567  [INFO] [C0000CE] H323. Callref 004e. New state 'H323_IN_PROCEEDING'
  11:41:08.873580  [INFO] [C0000CE] Port H323:004e. LinkUp to SRVC:0038
  11:41:08.873591  [INFO] [C0000CE] SConn[0059]: link off
  11:41:08.873619  [INFO] [C0000CE] SConn[0059]: <192.168.111.138:20690> <-> <0.0.0.0:0> (G711.A), peer[ - ], Port H323:004e (sendrecv)
  11:41:08.873633  [INFO] [C0000CE] SConn[0059]: set participant topology mode 'sendrecv' [0]
  11:41:08.873646  [INFO]  IVR. Callref 0025. Play status: Play '1-1606379273.wav'. Repeat 1 of 1. Play position 1 of 1
  11:41:08.873657  [INFO]  IVR. Callref 0025. Try find file '1-1606379273.wav' in '/mnt/sdb1/ivr_sound'
  11:41:08.873745  [INFO]  IVR. Callref 0025. File found. Full path '/mnt/sdb1/ivr_sound/1-1606379273.wav'
  11:41:08.873776  [INFO] [C0000CE] Port SRVC:0038. Play file start. <local> <out>.. Peer H323:004e
  11:41:08.873789  [INFO] [C0000CE] Port H323:004e. Start play file to <TDM> (unlink)
  11:41:08.873799  [INFO] [C0000CE] Port H323:004e. Start play file: /mnt/sdb1/ivr_sound/1-1606379273.wav
  11:41:08.873818  [INFO] [C0000CE] SConn[0059]: start play file request '/mnt/sdb1/ivr_sound/1-1606379273.wav'; callback for H323:004e
  11:41:08.873831  [INFO] [C0000CE] SConn[0059]: <192.168.111.138:20690> <-> <0.0.0.0:0> (G711.A), peer[ - ], Port H323:004e (sendrecv)
  11:41:46.795045  [INFO]  Port SIPu:0016 [0054]. Reg-indicate: <3900> [192.168.201.71:53865] '192.168.111.138'. tsID [10013c4]. [300]. ROK
  11:41:48.225892  [INFO]  Basic message params:
  11:41:48.225892  [INFO]               version:  . . . . . . . 1
  11:41:48.225892  [INFO]               appSessionID  . . . . . 05b50e6d1b453454
  11:41:48.225892  [INFO]               swSessionID:  . . . . . 35
  11:41:48.225892  [INFO]               body: . . . . . . . . . Release
  11:41:48.225892  [INFO]               BASIC params:
  11:41:48.225892  [INFO]               cause . . . . . . . . . 19
  11:41:48.225892  [INFO]               timestamp . . . . . . . 1606.448508.224710
  11:41:48.225892  [INFO]               OPTIONAL params:
  11:41:48.225892  [INFO]               descript  . . . . . . . subscriber_not_answer
  11:41:48.225892  [INFO]               noCDR . . . . . . . . . no
  11:41:48.225892  [INFO]               detached  . . . . . . . no
  11:41:48.225892  [INFO]               toLog . . . . . . . . . no
  11:41:48.225963  [INFO]  ZMQ. RX Callref 0023. Message 'Release'
  11:41:48.225977  [INFO]  ZMQ. Callref 0023. State changed: 'connected' -> 'disconnected'
  11:41:48.225990  [INFO]  IVR. Callref 0023. Will be disconnected. Cause: 19 (User alerting, no answer)
  11:41:48.226005  [INFO] [C0000CC] SRV. Callref 0036. Clr IVR ref
  11:41:48.226019  [INFO] [C0000CC] SRV. Callref 0036. Release, cause 'User alerting, no answer', loc '0'
  11:41:48.226029  [INFO] [C0000CC] SRV. Callref 0036. Set Idle
  11:41:48.226041  [INFO] [C0000CC] Port SRVC:0036. Release Complete, cause 'User alerting, no answer', dcl '0', loc '0'
  11:41:48.226054  [INFO] [C0000CC] Port SRVC:0036. Release Complete: Release initiator flag set. Peer H323:004c
  11:41:48.226065  [INFO] [C0000CC] Port SRVC:0036. Set   cdr-time for: release
  11:41:48.226083  [INFO] [C0000CC] Port SRVC:0036. Setup   time-stamp: 11:40:48.554 IRKT Fri Nov 27 2020
  11:41:48.226096  [INFO] [C0000CC] Port SRVC:0036. Release time-monot: 1030721.561
  11:41:48.226106  [INFO] [C0000CC] Port SRVC:0036. Release time-stamp: 11:41:48.561 IRKT Fri Nov 27 2020, msec-diff: 0
  11:41:48.226115  [INFO] [C0000CC] Port SRVC:0036. Duration sec: 0, msec: 0
  11:41:48.226125  [INFO] [C0000CC] Port SRVC:0036. Accounting-stop for 'answer' is off.
  11:41:48.226136  [INFO] [C0000CC] Port H323:004c. Accounting-stop for 'originate' is off.
  11:41:48.226147  [INFO] [C0000CC] Port SRVC:0036. Save CDR. disabled. [0x1]
  11:41:48.226158  [INFO] [C0000CC] Port SRVC:0036. Release peer 'H323:004c', cause 'User alerting, no answer', dcl '7', loc '0'
  11:41:48.226169  [INFO] [C0000CC] Port H323:004c. Disconnect from SRVC:0036, cause 'User alerting, no answer', dcl '7', loc '0'
  11:41:48.226180  [INFO] [C0000CC] Port H323:004c. Disconnect, cause 'User alerting, no answer', dcl '7', loc '0'
  11:41:48.226190  [INFO] [C0000CC] Port H323:004c. Set   cdr-time for: release
  11:41:48.226202  [INFO] [C0000CC] Port H323:004c. Setup   time-stamp: 11:40:48.553 IRKT Fri Nov 27 2020
  11:41:48.226242  [INFO] [C0000CC] Port H323:004c. Release time-monot: 1030721.561
  11:41:48.226254  [INFO] [C0000CC] Port H323:004c. Release time-stamp: 11:41:48.561 IRKT Fri Nov 27 2020, msec-diff: 0
  11:41:48.226264  [INFO] [C0000CC] Port H323:004c. Duration sec: 0, msec: 0
  11:41:48.226274  [INFO] [C0000CC] Port SRVC:0036. Accounting-stop for 'answer' is off.
  11:41:48.226284  [INFO] [C0000CC] Port H323:004c. Accounting-stop for 'originate' is off.
  11:41:48.226293  [INFO] [C0000CC] Port H323:004c. Save CDR. disabled. [0x1]
  11:41:48.226303  [INFO] [C0000CC] H323. Callref 004c. Release from peer
  11:41:48.226313  [INFO] [C0000CC] H323. Callref 004c. New state 'H323_RELEASE_REQUEST'
  11:41:48.226323  [INFO] [C0000CC] H323. Callref 004c. Release. Cause: 19
  11:41:48.226334  [INFO]  pbx-ipc H323: TX (011)
  11:41:48.226344  [INFO]         06 01 02 00 4C 00 15 02 00 13 00                ....L......
  11:41:48.226354  [INFO]  PBXIPC-H323. TX. rel-req
  11:41:48.226362  [INFO]        # callref 004c
  11:41:48.226371  [INFO]        # cause 19
  11:41:48.226400  [INFO] [C0000CC] Port H323:004c. Set state 'Release'
  11:41:48.226413  [INFO] [C0000CC] Port SRVC:0036. Set state 'Ready'
  11:41:48.226426  [INFO] [C0000CC] SRV. Callref 0036. New state 'SRV_IDLE'
  11:41:48.226438  [INFO]  IVR. Callref 0023. State changed: 'new' -> 'null_state'
  11:41:48.228351  [INFO]  pbx-ipc H323: RX (011)
  11:41:48.228384  [INFO]         07 01 02 00 4C 00 15 02 00 13 00                ....L......
  11:41:48.228396  [INFO]  PBXIPC-H323. RX. rel-cplt
  11:41:48.228405  [INFO]        # callref 004c
  11:41:48.228414  [INFO]        # cause 19
  11:41:48.228424  [INFO]  H323. Got message 'rel-cplt' len [11]
  11:41:48.228453  [INFO]  H323. got msg [7] len 11
  11:41:48.228472  [INFO]  H323. Process message 'rel-cplt'
  11:41:48.228484  [INFO] [C0000CC] H323. Callref 004c. procRelease in state 'H323_RELEASE_REQUEST'
  11:41:48.228496  [INFO] [C0000CC] H323. Callref 004c. Release complete
  11:41:48.228507  [INFO] [C0000CC] Port H323:004c. Deactivate IP-conn [0057]
  11:41:48.228518  [INFO] [C0000CC] Port H323:004c. Release [core/h323_i.c:3265]
  11:41:48.228530  [INFO] [C0000CC] Port H323:004c. Release, cause 'User alerting, no answer', dcl '0', loc '0'
  11:41:48.228541  [INFO] [C0000CC] Port H323:004c. Accounting-stop for 'originate' is off.
  11:41:48.228552  [INFO] [C0000CC] Port H323:004c. Save CDR. disabled. [0x1]
  11:41:48.228562  [INFO] [C0000CC] H323. Callref 004c. New state 'H323_IDLE'
  11:41:48.228573  [INFO] [C0000CC] Port H323:004c. Deactivate IP-conn [0057]
  11:41:48.228582  [INFO] [C0000CC] Port H323:004c. Release Complete, cause 'User alerting, no answer', dcl '0', loc '0'
  11:41:48.228593  [INFO] [C0000CC] Port H323:004c. Accounting-stop for 'originate' is off.
  11:41:48.228602  [INFO] [C0000CC] Port H323:004c. Save CDR. disabled. [0x1]
  11:41:48.228612  [INFO] [C0000CC] Port H323:004c. Free IP-conn [0057]
  11:41:48.228621  [INFO] [C0000CC] SConn[0057]: destroy
  11:41:48.228637  [INFO] [C0000CC] SConn[0057]: <192.168.111.138:20686> <-> <0.0.0.0:0> (G711.A), peer[ - ], Port H323:004c (sendrecv)
  11:41:48.228649  [INFO] [C0000CC] Port H323:004c. Set state 'Ready'
  11:41:48.228660  [INFO] [C0000CC] H323. Interface[00]. Callref 004c. Dec active[2].
  11:41:48.228670  [INFO] [C0000CC] H323. Interface[00]. Max-active[0], curr-active[1]
  11:41:48.228679  [INFO]  H323. Process message 'rel-cplt' result [0]
  11:42:08.875867  [INFO]  Basic message params:
  11:42:08.875867  [INFO]               version:  . . . . . . . 1
  11:42:08.875867  [INFO]               appSessionID  . . . . . 05b50e6e565c1533
  11:42:08.875867  [INFO]               swSessionID:  . . . . . 37
  11:42:08.875867  [INFO]               body: . . . . . . . . . Release
  11:42:08.875867  [INFO]               BASIC params:
  11:42:08.875867  [INFO]               cause . . . . . . . . . 19
  11:42:08.875867  [INFO]               timestamp . . . . . . . 1606.448528.874693
  11:42:08.875867  [INFO]               OPTIONAL params:
  11:42:08.875867  [INFO]               descript  . . . . . . . subscriber_not_answer
  11:42:08.875867  [INFO]               noCDR . . . . . . . . . no
  11:42:08.875867  [INFO]               detached  . . . . . . . no
  11:42:08.875867  [INFO]               toLog . . . . . . . . . no
  11:42:08.875968  [INFO]  ZMQ. RX Callref 0025. Message 'Release'
  11:42:08.875985  [INFO]  ZMQ. Callref 0025. State changed: 'connected' -> 'disconnected'
  11:42:08.875999  [INFO]  IVR. Callref 0025. Will be disconnected. Cause: 19 (User alerting, no answer)
  11:42:08.876015  [INFO] [C0000CE] SRV. Callref 0038. Clr IVR ref
  11:42:08.876030  [INFO] [C0000CE] SRV. Callref 0038. Release, cause 'User alerting, no answer', loc '0'
  11:42:08.876040  [INFO] [C0000CE] SRV. Callref 0038. Set Idle
  11:42:08.876052  [INFO] [C0000CE] Port SRVC:0038. Release Complete, cause 'User alerting, no answer', dcl '0', loc '0'
  11:42:08.876065  [INFO] [C0000CE] Port SRVC:0038. Release Complete: Release initiator flag set. Peer H323:004e
  11:42:08.876077  [INFO] [C0000CE] Port SRVC:0038. Set   cdr-time for: release
  11:42:08.876095  [INFO] [C0000CE] Port SRVC:0038. Setup   time-stamp: 11:41:08.202 IRKT Fri Nov 27 2020
  11:42:08.876108  [INFO] [C0000CE] Port SRVC:0038. Release time-monot: 1030742.211
  11:42:08.876118  [INFO] [C0000CE] Port SRVC:0038. Release time-stamp: 11:42:08.211 IRKT Fri Nov 27 2020, msec-diff: 0
  11:42:08.876128  [INFO] [C0000CE] Port SRVC:0038. Duration sec: 0, msec: 0
  11:42:08.876138  [INFO] [C0000CE] Port SRVC:0038. Accounting-stop for 'answer' is off.
  11:42:08.876149  [INFO] [C0000CE] Port H323:004e. Accounting-stop for 'originate' is off.
  11:42:08.876159  [INFO] [C0000CE] Port SRVC:0038. Save CDR. disabled. [0x1]
  11:42:08.876170  [INFO] [C0000CE] Port SRVC:0038. Release peer 'H323:004e', cause 'User alerting, no answer', dcl '7', loc '0'
  11:42:08.876182  [INFO] [C0000CE] Port H323:004e. Disconnect from SRVC:0038, cause 'User alerting, no answer', dcl '7', loc '0'
  11:42:08.876192  [INFO] [C0000CE] Port H323:004e. Disconnect, cause 'User alerting, no answer', dcl '7', loc '0'
  11:42:08.876203  [INFO] [C0000CE] Port H323:004e. Set   cdr-time for: release
  11:42:08.876215  [INFO] [C0000CE] Port H323:004e. Setup   time-stamp: 11:41:08.199 IRKT Fri Nov 27 2020
  11:42:08.876226  [INFO] [C0000CE] Port H323:004e. Release time-monot: 1030742.211
  11:42:08.876235  [INFO] [C0000CE] Port H323:004e. Release time-stamp: 11:42:08.211 IRKT Fri Nov 27 2020, msec-diff: 0
  11:42:08.876244  [INFO] [C0000CE] Port H323:004e. Duration sec: 0, msec: 0
  11:42:08.876254  [INFO] [C0000CE] Port SRVC:0038. Accounting-stop for 'answer' is off.
  11:42:08.876263  [INFO] [C0000CE] Port H323:004e. Accounting-stop for 'originate' is off.
  11:42:08.876272  [INFO] [C0000CE] Port H323:004e. Save CDR. disabled. [0x1]
  11:42:08.876283  [INFO] [C0000CE] H323. Callref 004e. Release from peer
  11:42:08.876293  [INFO] [C0000CE] H323. Callref 004e. New state 'H323_RELEASE_REQUEST'
  11:42:08.876302  [INFO] [C0000CE] H323. Callref 004e. Release. Cause: 19
  11:42:08.876314  [INFO]  pbx-ipc H323: TX (011)
  11:42:08.876323  [INFO]         06 01 02 00 4E 00 15 02 00 13 00                ....N......
  11:42:08.876333  [INFO]  PBXIPC-H323. TX. rel-req
  11:42:08.876342  [INFO]        # callref 004e
  11:42:08.876350  [INFO]        # cause 19
  11:42:08.876384  [INFO] [C0000CE] Port H323:004e. Set state 'Release'
  11:42:08.876398  [INFO] [C0000CE] Port SRVC:0038. Set state 'Ready'
  11:42:08.876410  [INFO] [C0000CE] SRV. Callref 0038. New state 'SRV_IDLE'
  11:42:08.876422  [INFO]  IVR. Callref 0025. State changed: 'new' -> 'null_state'
  11:42:08.878318  [INFO]  pbx-ipc H323: RX (011)
  11:42:08.878346  [INFO]         07 01 02 00 4E 00 15 02 00 13 00                ....N......
  11:42:08.878358  [INFO]  PBXIPC-H323. RX. rel-cplt
  11:42:08.878367  [INFO]        # callref 004e
  11:42:08.878377  [INFO]        # cause 19
  11:42:08.878386  [INFO]  H323. Got message 'rel-cplt' len [11]
  11:42:08.878410  [INFO]  H323. got msg [7] len 11
  11:42:08.878429  [INFO]  H323. Process message 'rel-cplt'
  11:42:08.878456  [INFO] [C0000CE] H323. Callref 004e. procRelease in state 'H323_RELEASE_REQUEST'
  11:42:08.878469  [INFO] [C0000CE] H323. Callref 004e. Release complete
  11:42:08.878481  [INFO] [C0000CE] Port H323:004e. Deactivate IP-conn [0059]
  11:42:08.878492  [INFO] [C0000CE] Port H323:004e. Release [core/h323_i.c:3265]
  11:42:08.878504  [INFO] [C0000CE] Port H323:004e. Release, cause 'User alerting, no answer', dcl '0', loc '0'
  11:42:08.878515  [INFO] [C0000CE] Port H323:004e. Accounting-stop for 'originate' is off.
  11:42:08.878526  [INFO] [C0000CE] Port H323:004e. Save CDR. disabled. [0x1]
  11:42:08.878536  [INFO] [C0000CE] H323. Callref 004e. New state 'H323_IDLE'
  11:42:08.878547  [INFO] [C0000CE] Port H323:004e. Deactivate IP-conn [0059]
  11:42:08.878556  [INFO] [C0000CE] Port H323:004e. Release Complete, cause 'User alerting, no answer', dcl '0', loc '0'
  11:42:08.878567  [INFO] [C0000CE] Port H323:004e. Accounting-stop for 'originate' is off.
  11:42:08.878577  [INFO] [C0000CE] Port H323:004e. Save CDR. disabled. [0x1]
  11:42:08.878586  [INFO] [C0000CE] Port H323:004e. Free IP-conn [0059]
  11:42:08.878596  [INFO] [C0000CE] SConn[0059]: destroy
  11:42:08.878611  [INFO] [C0000CE] SConn[0059]: <192.168.111.138:20690> <-> <0.0.0.0:0> (G711.A), peer[ - ], Port H323:004e (sendrecv)
  11:42:08.878624  [INFO] [C0000CE] Port H323:004e. Set state 'Ready'
  11:42:08.878635  [INFO] [C0000CE] H323. Interface[00]. Callref 004e. Dec active[1].
  11:42:08.878646  [INFO] [C0000CE] H323. Interface[00]. Max-active[0], curr-active[0]
  11:42:08.878655  [INFO]  H323. Process message 'rel-cplt' result [0]
SMG-200. 1V3 SN: VI55000470 Software Version: V.3.18.0.3977 200/PBX/H323/VAS/REC/IVR Build: Sep 11 2020 18:41:34
Log stopped at: 11:42:11.417793 27/11/20

Waso
Сообщения: 8
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Re: Не работает IVR блок Info в SMG200 на h323 транке

Сообщение Waso » 27 ноя 2020 13:39

Забыл добавить, если убрать ну или заменить Info на Play, то все работает.

GaMiR
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Re: Не работает IVR блок Info в SMG200 на h323 транке

Сообщение GaMiR » 04 дек 2020 12:15

Добрый день!

Внутренняя задача по данному вопросу заведена (#167330). Сроки решения ещё не обозначились. По срокам решения обращайтесь в КО компании.
С уважением, Абдулов Гамир / Сервисный центр VoIP / ООО "Предприятие "Элтекс"

Waso
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Re: Не работает IVR блок Info в SMG200 на h323 транке

Сообщение Waso » 09 дек 2020 20:34

Спасибо. Ждем решения.

Waso
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Re: Не работает IVR блок Info в SMG200 на h323 транке

Сообщение Waso » 29 дек 2020 14:05

Добрый день. Есть прогресс с нашим вопросом?


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